faruzan Casino & Sportsbook Terms

We at faruzan operate an online gaming and sportsbook platform offering football markets (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports betting (Mobile Legends, Free Fire, PUBG Mobile). These terms set out the conditions under which you access and use faruzan services. Our platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet).

When you create a faruzan account, you agree to our terms and accept that our services are available only where local law permits. We enforce Know Your Customer (KYC) verification, account security protocols including two-factor authentication, and withdrawal review procedures. This document covers account opening, deposits, withdrawals, bonus terms, dispute resolution, and your jurisdiction responsibilities.

By using faruzan, you confirm that you meet all eligibility requirements under your local law and accept full responsibility for verifying that access is lawful in your jurisdiction. Our terms are binding; we reserve the right to modify them with notice. Your continued use of faruzan after any update constitutes acceptance of the revised terms.

Account Opening and Eligibility on faruzan

To open a faruzan account, you must be of legal age and possess full legal capacity under the laws of your jurisdiction. We do not set a fixed minimum age; instead, you confirm that you meet your local eligibility requirements. During registration, you provide your full legal name, date of birth, email address, phone number, and residential address. You are responsible for ensuring all information is accurate and current.

We reserve the right to request identity verification (KYC) before allowing deposits, during account activity, or before processing withdrawals. KYC requires a copy of your national identification document and proof of residential address (utility bill, bank statement, or similar). If you refuse verification, we may suspend your account and forfeit any pending balance. We do not share your personal data with third parties except as required by law or for payment processing.

Deposits and Payment Methods on Our Platform

faruzan accepts deposits via multiple methods. E-wallets (DANA, e-wallet, mobile banking, local payment, online payment) and e-wallet process instantly or within minutes. Bank virtual accounts (mobile banking, local payment, online payment, e-wallet) typically settle within 1–3 hours during business hours; transfers on weekends or public holidays may take longer. We do not charge deposit fees, though your bank or e-wallet provider may apply standard transfer costs. Check with your financial institution for any applicable charges.

Your deposit is immediately credited to your faruzan account once the transaction settles. You can then place wagers on Liga 1, live-dealer tables, Mesin Arcade games, or other faruzan offerings. Deposits cannot be withdrawn as a refund; once credited, your balance is treated as wagering funds. If you deposit during Idul Fitri, Idul Adha, Imlek, or other holidays when banks operate on reduced schedules, allow extra time for processing.

Withdrawals and Settlement on faruzan

To withdraw funds from faruzan, log into your account, select "Withdraw," choose your preferred payment method, and enter the amount. Your withdrawal request is processed subject to account verification and pending-bet review. If you have unsettled wagers (bets awaiting match results), your withdrawal is queued until those bets conclude and your account is fully liquid.

Withdrawals must be requested to the same payment method used for your original deposit. If you deposited via a mobile banking virtual account, your withdrawal also goes to local payment. This prevents fraud and ensures funds reach you securely. Withdrawal processing times vary: e-wallets typically settle within hours; bank transfers take 1–2 business days. We do not charge withdrawal fees, though your bank may apply standard transfer costs. During major events (Liga 1 playoffs, Piala Indonesia finals, Piala AFF tournaments), or holidays, processing may be delayed due to high request volume.

Bonuses, Betting Rules, and Settlement on Our Platform

We at faruzan do not offer fixed-amount bonuses. We may advertise promotional offers at various times; any such offer is described in its own terms before you claim it. Bonuses, if offered, carry turnover requirements or other conditions specified in the promotion details. Failure to meet bonus conditions forfeits the bonus, but your own deposits remain yours.

All faruzan games and bets are settled according to our published rules. For football markets (Liga 1, Piala AFF, Champions League), we settle bets based on official match results from the league or confederation. Extra time counts toward the final result unless your bet specified "regular time only." Penalty shootouts determine outcomes in knockout matches. If a match is abandoned or postponed, we void related bets and return your stake.

Live-dealer game outcomes are determined by certified random-number generators (RNG). Each hand of blackjack, spin of roulette, or deal of baccarat is independent and unaffected by previous outcomes, player history, or account balance. We audit our RNG quarterly and maintain logs of all game outcomes for transparency and dispute resolution.

Account Security and Dispute Resolution

We recommend enabling two-factor authentication (2FA) on your faruzan account. With 2FA, any login from a new device requires a confirmation code sent via SMS. This prevents unauthorized access if your password is compromised. You are responsible for protecting your login credentials and notification settings. If you suspect unauthorized activity on your account, contact our support team immediately.

faruzan logs all wagers, deposits, and withdrawals in your account history. Review this record regularly to verify all transactions match your own activity. If you dispute a bet outcome, settlement amount, or withdrawal status, contact our support team with your account number and the specific transaction details. We investigate disputes and respond within 5–10 business days. If we determine that an error occurred in our settlement or calculation, we credit your account accordingly.

Termination and Account Closure on faruzan

We reserve the right to suspend or close your faruzan account if you violate our terms, fail to complete KYC verification, provide false information, or engage in prohibited activity (e.g., bonus abuse, collusion with other accounts). Upon suspension, your account balance is retained pending investigation. If we determine no violation occurred, we release your balance; if a violation is confirmed, we may forfeit pending winnings and refund only your original deposits minus any gaming losses.

You may request account closure at any time via our support team. Upon closure, your account balance (if any) is withdrawn to your registered payment method within 5–10 business days. Once closed, your account cannot be reopened.

Jurisdiction Notice and Your Responsibilities

faruzan services are available only where local law permits. We do not operate in jurisdictions where online gaming, sportsbook betting, or live-dealer gaming is prohibited. It is your responsibility to verify that accessing and using faruzan complies with the laws of your jurisdiction. We make no representation regarding the legal status of our services in any specific country, state, province, or municipality.

If your jurisdiction has prohibited online gaming and you access faruzan anyway, all legal consequences are your sole responsibility. We strongly recommend consulting a local attorney if you are uncertain whether access is lawful where you reside. Your continued use of faruzan constitutes your acknowledgment that you have verified compliance with local law and accept full responsibility for it.

Users across supported regions — including Jakarta, Surabaya, Bandung, Medan, and other areas — may access faruzan services where local law permits. We comply with applicable anti-money-laundering and data protection regulations. Our privacy policy (accessible via the footer link) details how we collect, store, and protect your personal data during account verification, deposit, and withdrawal processes.

We at faruzan place your responsibility to verify jurisdiction compliance at the center of our terms. Access is your choice; the legal implications are yours.

Data Protection and Privacy

We collect personal data — name, date of birth, ID number, address, email, phone, and bank details — for account verification, regulatory compliance, payment processing, and fraud prevention. This data is encrypted and stored securely. We do not sell, rent, or share your information with unaffiliated third parties for marketing or commercial purposes. Our full privacy policy explains data retention, your access and deletion rights, and how we protect your information from unauthorized access.

Contact and Support

For questions about these terms, account issues, dispute resolution, or compliance inquiries, contact faruzan support via the channels listed in your account help section. We aim to respond to all inquiries within 5–10 business days. For urgent matters, mark your communication as "urgent" and we will prioritize the response. All support communications are treated with confidentiality.